Glass Solutions Account Manager
6 days ago
We are seeking a highly skilled Customer Experience Leader to join our team at Saint Gobain Cristaleria, SL. This is a dynamic role that requires strong communication skills to build business relationships with existing customers, driving sales opportunities and customer satisfaction through continuous understanding and perspective sharing.
Key Responsibilities:
- Develop and maintain strong relationships with existing customers to generate sales opportunities.
- Promote the use of our ecommerce platform and act as a customer advocate within the business.
- Communicate effectively with customers to resolve issues and manage order processing, price inquiries, complaints, and service issues.
- Conduct data entry, remake credit notes, and cash sales efficiently.
- Gain product knowledge, customer logistics, and technical specifications to provide excellent customer service.
- Understand branch and regional capabilities to ensure seamless customer experience.
- Prepare customer quotes and follow up on conversions to drive sales growth.
- Utilize digital tools and internal systems for customer and sales data management.
About Us:
Saint Gobain Cristaleria, SL is a leading glass and glazing systems processor and distributor in the UK. We value inclusivity, diversity, and flexibility in the workplace, ensuring a welcoming environment for everyone.
What We Offer:
A competitive salary of approximately £40,000 - £55,000 per annum, depending on experience. A flexible working pattern includes 8:30am-5pm Monday to Thursday and 4pm finish on Fridays, with options for flexible hours, job-sharing, part-time working, or other arrangements to accommodate individual needs.
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