Glass Solutions Account Manager

6 days ago


Elland, Calderdale, United Kingdom Saint Gobain Cristaleria, SL Full time
Job Description:

We are seeking a highly skilled Customer Experience Leader to join our team at Saint Gobain Cristaleria, SL. This is a dynamic role that requires strong communication skills to build business relationships with existing customers, driving sales opportunities and customer satisfaction through continuous understanding and perspective sharing.

Key Responsibilities:

  • Develop and maintain strong relationships with existing customers to generate sales opportunities.
  • Promote the use of our ecommerce platform and act as a customer advocate within the business.
  • Communicate effectively with customers to resolve issues and manage order processing, price inquiries, complaints, and service issues.
  • Conduct data entry, remake credit notes, and cash sales efficiently.
  • Gain product knowledge, customer logistics, and technical specifications to provide excellent customer service.
  • Understand branch and regional capabilities to ensure seamless customer experience.
  • Prepare customer quotes and follow up on conversions to drive sales growth.
  • Utilize digital tools and internal systems for customer and sales data management.

About Us:

Saint Gobain Cristaleria, SL is a leading glass and glazing systems processor and distributor in the UK. We value inclusivity, diversity, and flexibility in the workplace, ensuring a welcoming environment for everyone.

What We Offer:

A competitive salary of approximately £40,000 - £55,000 per annum, depending on experience. A flexible working pattern includes 8:30am-5pm Monday to Thursday and 4pm finish on Fridays, with options for flexible hours, job-sharing, part-time working, or other arrangements to accommodate individual needs.



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