Resident Liaison Officer
2 months ago
We are seeking a Resident Liaison Officer to join our team at Velocity Recruitment. The successful candidate will be part of a team working on a major works framework for Brent council and report to the Project Manager.
Project OverviewThe project you will be allocated to will be in Kilburn and consists of EWI, IWI, Windows, Roofs, New Lifts, Boiler Replacements, K&B's and Fire Safety works on a tower and 18 storey block.
Key Responsibilities- Make initial contact with tenants
- Build customer confidence
- Explain all aspects of improvement work
- Identify Customer needs (working parents/shift patterns/health issues etc)
- Open forum client/management meeting
- Book appointments with tenants
- Visit tenants with portfolio of relevant works and design briefs
- Picture surveys
- Communicate with tenant throughout works programme
- Be the link between tenant and Site/Project Manager
- Administration/record keeping
- Daily line management meetings
The ideal candidate will have previous experience in a similar role and be able to work effectively in a team environment.
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Resident Liaison Officer
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Resident Liaison Officer
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Resident Liaison Officer
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Resident Liaison Officer
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Resident Liaison Officer
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Resident Liaison Specialist
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Freelance Resident Liaison Position
7 days ago
London, Greater London, United Kingdom Skilled Careers Full timeSkilled Careers is seeking a skilled Resident Liaison Officer to join our team on a freelance basis. As part of our planned maintenance project in Greenwich, you will be responsible for liaising with residents, addressing their queries, and ensuring their needs are met.To be considered for this role, you must have relevant experience working as a Resident...
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Resident Liaison Manager
2 weeks ago
London, Greater London, United Kingdom Invision Group Full timeCompany OverviewInvision Group is an established refurbishment contractor with a strong presence across London and the Southeast. Their commitment to excellence drives them to delivering successful projects, within the prearranged time frame, and to the satisfaction of clients and residents.Job DescriptionThe company is seeking a customer service focused...
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Resident Engagement Officer
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Resident Engagement Officer
5 days ago
London, Greater London, United Kingdom CV-Library Full timeAre you a customer service professional looking for a new challenge? Do you have experience working on social housing projects? Our client, an established refurbishment contractor in London and the Southeast, is seeking a Resident Liaison Officer to join their team.As a Resident Liaison Officer, you will be responsible for addressing inquiries and...
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Resident Liaison Specialist
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London, Greater London, United Kingdom CV-Library Full timeRole OverviewIn this Resident Liaison role, you will be the key point of contact between residents and our Planned and Major Works Team.Location: Sutton, Greater LondonWe offer a competitive salary of £35,151 per annum, commensurate with experience.This is a full-time position requiring 36 hours of work per week.The ideal candidate will have excellent...
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Resident Liaison Coordinator
5 days ago
London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Resident Liaison CoordinatorVelocity Recruitment is seeking a skilled Resident Liaison Coordinator to join our team. This role involves working closely with tenants to understand their needs and provide them with information about the refurbishment works.About the Role:Make initial contact with tenantsBuild customer confidenceExplain all aspects...
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Resident Liaison Manager
5 days ago
London, Greater London, United Kingdom CIH International Housing Group Full timeRole OverviewWe are seeking a highly skilled Resident Liaison Manager to join our team in Hackney, E5 8QP. As a key member of our community outreach program, you will be responsible for fostering positive relationships among residents, subcontractors, client representatives, and management teams.About the RoleThe successful candidate will have previous...