Resident Liaison Officer

22 hours ago


London, Greater London, United Kingdom Build Recruitment Full time
Role Overview:
As a Resident Liaison Officer at Build Recruitment, you will be responsible for acting as the primary contact point between site teams, residents, and clients on an external social housing refurbishment project in North London. This is a permanent position offering a salary of £30-£33K plus a 4K car allowance.

Main Responsibilities:
• Keep residents informed about project progress and communicate any updates or schedule changes.
• Foster positive relationships with residents, aiming for high client satisfaction.
• Handle complaints professionally and efficiently by coordinating with all relevant parties.
• Provide assistance with Property Condition Audits before work can commence on each property.
• Maintain meticulous records, adhering to company policies and safeguarding residents' contact information with confidentiality.

This is a vital role that requires strong communication skills, attention to detail, and the ability to work effectively with various stakeholders.


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