Operational Support Coordinator
3 weeks ago
About this role
We are seeking a dedicated and enthusiastic operational support administrator to join our team. As an administrator, you will be responsible for providing exceptional support to our clients, both internally and externally.
Key responsibilities
- Provide efficient and effective support in monitoring incoming work requests via various channels
- Ensure task manager fields are updated correctly, (dates, sub-types and matter codes)
- Manage the workload by assigning tasks to the Administrators for completion
- Collaborate closely with FOSD managers
- Create and maintain system access requests for all team members and new joiners
- Inbox management
- Create Tasks when required
- Maintain Project database
- Perform other duties and responsibilities as directed by your manager
What we're looking for
- Quick to learn new systems
- An enthusiastic team-player
- Good interpersonal skills
- Keen attention to detail
- Proactive, systematic approach to tasks
- Computer literacy skills are essential (Office 365)
We will provide the training, both in house for relevant technical knowledge and to enhance both your development and ability to provide sound administration services.
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