Coffee Shop Business Manager

2 days ago


Loughborough, Leicestershire, United Kingdom Costa Coffee Full time

**Why Costa Coffee?**

We're a global coffee brand with a rich heritage and a passion for innovation. As a Store Manager, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Drive customer satisfaction and loyalty through excellent customer service and a personalized shopping experience.
  • Lead a high-performing team to achieve business objectives and deliver outstanding results.
  • Analyze sales data and market trends to identify opportunities for growth and implement effective solutions.
  • Develop and implement strategies to improve store operations, reduce costs, and increase profitability.

About the Role:

We're looking for a talented Store Manager to join our team at Costa Coffee Loughborough Grange RP DT. The successful candidate will have a proven track record of leadership, customer service, and sales growth, as well as a passion for delivering exceptional customer experiences.

What We Offer:

  • A competitive salary of £42,000 - £48,000 per annum, depending on experience.
  • A 25% discount on all food and drinks in Costa-owned stores.
  • Access to the Coca-Cola share scheme, including matched contributions.
  • A smart pension with employer matching up to 10%.
  • Quarterly and annual incentive schemes, with the potential to earn up to £12,000 as a bonus (store-dependent).


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