Retail Store Manager

13 hours ago


Loughborough, Leicestershire, United Kingdom Course Full time
Role Overview:
PDSA is looking for an exceptional individual to fill the role of Charity Shop Manager in our Loughborough retail shop. As a key member of our team, you will be responsible for supervising colleagues and volunteers, managing stock rotation, and ensuring a great shopping experience for customers.

About the Role:
The successful candidate will have excellent interpersonal skills, a passion for PDSA's mission, and a keen eye for detail. They will be expected to lead by example, championing the PDSA brand and driving sales growth through effective marketing and customer engagement strategies. With a strong focus on continuous improvement, this individual will regularly review performance data to identify areas for enhancement and implement changes as needed.

Key Responsibilities:
  1. Team Management: Supervise a small team of colleagues and volunteers to achieve sales targets and maintain high-quality customer service standards.
  2. Stock Rotation: Efficiently manage stock levels, ensuring that shelves are well-stocked and merchandise is rotated regularly to prevent obsolescence.
  3. Customer Engagement: Develop and execute strategies to engage with customers, build brand loyalty, and drive sales growth.
  4. Performance Monitoring: Regularly review performance data to identify areas for improvement and implement changes to optimize results.


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