Store Operations Lead
2 days ago
**Job Description:**
We are seeking a skilled Store Manager to lead our team at Costa Coffee Loughborough Grange RP DT. As a Store Manager, you will be responsible for driving sales, profit, and customer satisfaction, while developing and leading a high-performing team.
Key Responsibilities:
- Meet all customer needs and drive a strong customer service culture to deliver positive NPS results.
- Create an engaging store environment that attracts and retains customers.
- Take ownership of sales, profit, and team performance, identifying opportunities for improvement and implementing solutions.
- Develop and lead a talented team to achieve business objectives and drive personal development.
About the Role:
This is a permanent opportunity to join our team as a Store Manager at Costa Coffee Loughborough Grange RP DT. The successful candidate will be passionate about delivering exceptional customer experiences, leading high-performing teams, and driving business growth.
What We Offer:
- A competitive salary of £41,000 - £46,000 per annum, depending on experience.
- A 50% discount on all food and drinks in Costa-owned stores.
- Access to the Coca-Cola share scheme, including matched contributions.
- A smart pension with employer matching up to 10%.
- Quarterly and annual incentive schemes, with the potential to earn up to £10,000 as a bonus (store-dependent).
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