Performance Improvement Manager
3 days ago
We are seeking an experienced Performance Improvement Manager to join our team at Thames Water.
This is a unique opportunity to drive performance improvement and make a real difference in the Wastewater industry.
As a key member of our team, you will be responsible for developing and implementing strategies to improve performance, efficiency, and customer satisfaction.
This is a permanent full-time position based at Beckton STW, offering a competitive salary of £50,000 per annum.
- Job Type: Full-time
- Location: Beckton STW, IG11 0AD
- Hours: 36 hours per week, Monday – Friday 07:30 - 15:36
- Develop and implement strategies to improve performance, efficiency, and customer satisfaction.
- Lead a team of professionals to achieve operational excellence and deliver high-quality services to customers.
- Maintain strict quality targets while adhering to health and safety regulations.
- Manage budgets and financial activities of the team.
- Collaborate with other departments to ensure effective communication and service delivery.
- Bachelor's degree in a relevant field (e.g., Engineering, Operations Management).
- Minimum 5 years of experience in leading a high-performing team in the Wastewater industry.
- Excellent leadership, communication, and problem-solving skills.
- Possess strong IT literacy skills and knowledge of SAP systems.
- Existing knowledge and experience working within the Wastewater industry is desirable.
- Valid UK driving license required.
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