Administrative Support Specialist

2 days ago

Bournemouth, Bournemouth, United Kingdom Tops Day Nurseries Full time

About the Role:

We are seeking an Administrative Support Specialist to join our team at Tops Day Nurseries. This role is central to maintaining our high standards and supporting our nurseries and teams. You'll be the first point of contact for visitors, manage the Hub's daily operations, and support with various administrative tasks, including health & safety compliance, contractor certifications, and resource distribution to our nurseries. If you are a team player with strong communication skills, who thrives in a fast-paced environment, we'd like to hear from you.

Responsibilities:

  • Serve as front-of-house, answering calls and greeting visitors.
  • Manage contractor and subcontractor records, including chasing certifications, DBS, and insurance.
  • Coordinate and distribute resources, post, and nursery trays.
  • Oversee the admin email account and update the company contact sheet weekly.
  • Handle administration for new nursery settings, including parent leaver surveys and communications via MailChimp.
  • Provide support for ad-hoc projects, minute-taking, and action planning as required.
  • Align with our values and colleague charter in all actions and interactions.

Requirements:

  • Reliable, enthusiastic, and a strong team player.
  • Professional handling of sensitive and confidential information.
  • Proficient in Microsoft Office, particularly Excel and Word.
  • Ability to manage diverse tasks with strong verbal and written communication skills.
  • Committed to continuous professional development and willing to undertake relevant training, including Level 3 Business Administration or Customer Service.

Benefits:

  • Annual Bonus Scheme: As an Employee-Owned Company, you'll share in our success.
  • Childcare Discount: Enjoy up to 60% off childcare within Tops Day Nurseries.
  • Flexible Working Options: Maximise Your Time Off with Compressed Hours.
  • Holiday Allowance: Take advantage of 29 days of holiday to relax and recharge.
  • Exclusive Deals and Discounts: Access our reward and recognition platform, Each Person.
  • Health and Wellbeing Support: We've got you covered with NHS Prescription Charges, Optical Care, and Dental Treatment.
  • Career Development: We're committed to your growth and offer fantastic opportunities for career advancement.

About Us:

We are a leading early education and childcare provider in South England, established in 1990. We promote environmental sustainability and social responsibility by educating today's children to influence future generations. We value respect, open communication, and teamwork, fostering a positive, purpose-driven work environment.

As an Employee-Owned Company, our colleagues are co-owners, benefiting from the company's growth through annual profit-sharing bonuses. We're also proud to rank 9th in the 2024 Top 100 Apprenticeship Employers in the UK, offering career development from Level 2 Childcare Apprenticeships to Nursery Manager or Early Years Teacher.

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