Customer Support Specialist
6 days ago
At 4Com Plc, we are seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional telephone support to our customers, ensuring their systems are maintained and they are satisfied with our service.
Key Responsibilities:
- Provide 1st line telephone support to customers, resolving issues in a timely and professional manner.
- Obtain referrals from satisfied customers and pass to the upgrades team.
- Report 3rd party faults and pass to the relevant department where necessary.
- Support the technical team in additional areas where required.
- Carry out general administration duties such as logging calls, database administration, etc.
Requirements:
- An excellent and confident telephone manner.
- Prior exposure to telecoms/IT (preferred but not essential).
- Able to thrive in a fast-paced environment.
- Strong organisational skills and enthusiasm for all duties.
- Working knowledge of Microsoft packages.
- Previous experience in an inbound call centre or customer service is preferred, although full training will be given.
Please note that this role is office-based in Bournemouth.
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeIT Support Specialist - Bournemouth, United Kingdom - Jigsaw Specialist RecruitmentExciting Opportunity for IT Support Technician in Bournemouth.Job Summary:We are seeking an experienced IT Support Technician to provide technical support to students and staff in a higher education setting. As a key member of our IT team, you will ensure a seamless and...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeExciting Opportunity for IT Support Technician in Bournemouth**Job Summary:**We are seeking an experienced IT Support Technician to join our team in a higher education setting. As a key member of our IT team, you will be responsible for delivering exceptional IT support to students and staff.**Key Responsibilities:*** Provide technical support and assistance...
-
Customer Support Specialist
1 week ago
Bournemouth, Bournemouth, United Kingdom 4Com Plc Full timeAt 4Com Plc, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional telephone support to our customers, ensuring their systems are maintained and they are satisfied with our service.Key responsibilities will include:Providing 1st line telephone support to...
-
Customer Support Specialist
2 weeks ago
Bournemouth, Bournemouth, United Kingdom Sharp Business Systems France Full timeWe are seeking a skilled Customer Support Specialist to join our team at Sharp Business Systems. As a key member of our field service team, you will be responsible for delivering exceptional service to our customers by installing, maintaining, and repairing a range of multi-function photocopier devices and software.Key ResponsibilitiesDeliver and install...
-
UK Customer Support Specialist
1 week ago
Bournemouth, Bournemouth, United Kingdom beBee Professionals Full time £22,000 - £28,000UK Customer Support Specialist sought by beBee Professionals to provide top-notch customer service and support.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate product information and support.Process customer orders and manage account details.Keep records of customer interactions and follow-up tasks.Collaborate...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeExciting IT Support Opportunity in BournemouthWe are seeking an experienced IT Support Technician to join our team in a higher education setting on a temporary basis with the possibility of securing permanent employment.Key Responsibilities:Deliver exceptional IT support to students and staffProven proficiency in Microsoft OfficeExcellent customer service...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeExciting IT Support Opportunity in BournemouthWe are seeking an experienced IT Support Technician to join our team in a higher education setting on a temporary basis with the possibility of securing permanent employment.Key Responsibilities:Deliver high-quality IT support to students and staffStrong proficiency in Microsoft OfficeProven customer service...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeExciting IT Support Opportunity in BournemouthWe are seeking an experienced IT Support Technician to join our team in a higher education setting on a temporary basis with the possibility of securing permanent employment.Key Responsibilities:Deliver high-quality IT support to students and staffStrong proficiency in Microsoft OfficeProven customer service...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeIT Support Technician Opportunity in BournemouthWe are seeking an experienced IT Support Technician to provide technical support to students and staff in a higher education setting.Key Responsibilities:Deliver high-quality IT support to students and staffStrong proficiency in Microsoft OfficeProven customer service skillsExperience of working in an IT...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeIT Support Technician Opportunity in BournemouthWe are seeking an experienced IT Support Technician to provide technical support to students and staff in a higher education setting.Key Responsibilities:Deliver high-quality IT support to students and staffStrong proficiency in Microsoft OfficeProven customer service skillsExperience of working in an IT...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeIT Technician Job DescriptionJob Summary:We are seeking an experienced IT Technician to join our small IT team in the education sector. As an IT Technician, you will provide IT support to staff members and students, ensuring the smooth operation of our IT systems.Key Responsibilities:Deliver IT support to staff members and studentsProvide technical...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeIT Technician Job DescriptionJob Summary:We are seeking an experienced IT Technician to join our small IT team in the education sector. As an IT Technician, you will provide IT support to staff members and students, ensuring the smooth operation of our IT systems.Key Responsibilities:Deliver IT support to staff members and studentsProvide technical...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Full timeExciting Opportunity for IT Support Technician in Bournemouth**Job Summary:**We are seeking an experienced IT Support Technician to join our team in a higher education setting. As a key member of our IT team, you will provide technical support to students and staff, ensuring a seamless and efficient experience.**Key Responsibilities:*** Deliver high-quality...
-
Customer Success Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £400,000Unlock Customer Success with ABR TalentJoin a dynamic team at ABR Talent, a specialist recruitment partner for start-up and scale-up SaaS businesses. We're seeking a skilled Customer Success Manager to champion the growth and satisfaction of our clients.About the Role:Advocate for clients and serve as the primary point of contact for a book of customers...
-
Customer Success Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £400,000Unlock Customer Success with ABR TalentJoin a dynamic team at ABR Talent, a specialist recruitment partner for start-up and scale-up SaaS businesses. We're seeking a skilled Customer Success Manager to champion the growth and satisfaction of our clients.About the Role:Advocate for clients and serve as the primary point of contact for a book of customers...
-
Customer Success Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £400,000Unlock Customer Potential with Our Marketing Technology PlatformWe're seeking a seasoned Customer Success Manager to join our team at ABR Talent, a specialist recruitment partner for start-up and scale-up SaaS businesses. As a key member of our growth engine, you'll be responsible for driving customer satisfaction and retention across our marketing...
-
Customer Success Manager
4 weeks ago
Bournemouth, Bournemouth, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £400,000Unlock Customer Potential with Our Marketing Technology PlatformWe're seeking a seasoned Customer Success Manager to join our team at ABR Talent, a specialist recruitment partner for start-up and scale-up SaaS businesses. As a key member of our growth engine, you'll be responsible for driving customer satisfaction and retention across our marketing...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Limited Full timeIT Technician RoleWe are seeking an experienced IT Technician to join our small IT team in the education sector.Key Responsibilities:Provide IT support to staff members and studentsDeliver IT services with strong proficiency in Microsoft OfficeUtilize proven customer service skills to resolve technical issuesExperience in working in an IT ServiceDesk is...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Limited Full timeIT Technician RoleWe are seeking an experienced IT Technician to join our small IT team in the education sector.Key Responsibilities:Provide IT support to staff members and studentsDeliver IT services with strong proficiency in Microsoft OfficeUtilize proven customer service skills to resolve technical issuesExperience in working in an IT ServiceDesk is...
-
IT Support Specialist
1 month ago
Bournemouth, Bournemouth, United Kingdom Jigsaw Specialist Recruitment Limited Full timeIT TechnicianJob Summary:We are seeking an experienced IT Technician to join our small IT team in the education sector. As an IT Technician, you will provide IT support to staff members and students, ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Deliver IT support to staff members and studentsStrong proficiency in...