Technical Support Specialist

20 hours ago


Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

Technical Support Specialist at 4Com Plc

We are seeking an enthusiastic and motivated individual to join our Customer Support team. As a Technical Support Specialist, you will be responsible for providing telephone support to our customers to maintain their systems.

Responsibilities:

  • Provide 1st line telephone support to customers.
  • Support the technical team in additional areas where required.
  • Report 3rd party faults and pass to the relevant department where necessary.

Requirements:

  • Excellent telephone manner.
  • Prior experience in telecoms/IT.
  • Strong organisational skills.

Benefits:

  • Salary of up to £24,000 per annum DOE.
  • Exciting, fast-paced role with future progression opportunities.
  • 24 days holiday + bank holidays.


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