Technical Support Specialist
20 hours ago
Technical Support Specialist at 4Com Plc
We are seeking an enthusiastic and motivated individual to join our Customer Support team. As a Technical Support Specialist, you will be responsible for providing telephone support to our customers to maintain their systems.
Responsibilities:
- Provide 1st line telephone support to customers.
- Support the technical team in additional areas where required.
- Report 3rd party faults and pass to the relevant department where necessary.
Requirements:
- Excellent telephone manner.
- Prior experience in telecoms/IT.
- Strong organisational skills.
Benefits:
- Salary of up to £24,000 per annum DOE.
- Exciting, fast-paced role with future progression opportunities.
- 24 days holiday + bank holidays.
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