Customer Service Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at The One Group. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services to our customers.
Your primary responsibilities will include:
- Planning and managing collection/delivery rotas and workloads
- Managing driver absences and holidays
- Providing exceptional customer service via phone and email
- Collaborating with the operational team to ensure seamless service delivery
In this fast-paced and dynamic environment, you will have the opportunity to develop your skills and expertise in customer service, logistics, and operations management. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Key Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Proficiency in Microsoft Office and other relevant software
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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