Customer Service Ambassador

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Sodexo Full time
Job Overview

A role that embodies the spirit of hospitality and customer service. As a Receptionist and Event Coordinator at Sodexo, you will be the face of our corporate site, creating a warm and welcoming experience for our colleagues and clients.

Key Responsibilities:

  • Shape the first impression of our guests with a warm and professional greeting.
  • Adapt to a fast-paced environment, prioritizing tasks and managing a varied workload.
  • Provide exceptional customer service, ensuring a consistent and high-quality experience across the campus.
  • Administer the booking process, supporting customers and events, including meetings, conferences, and walking tours.
  • Maintain site operations, managing meeting room technology, responding to customer queries, and supporting with reception and catering duties when necessary.

Requirements:

  • Previous experience in a similar role is a plus, but excellent interpersonal and communication skills are essential.
  • A positive, energetic, and proactive attitude with a passion for customer service.
  • Proficient in office software, including Microsoft Office, Excel, PowerPoint, and Outlook.
  • Strong organizational abilities and attention to detail.
  • Ability to work independently, delivering exceptional customer service consistently.

What We Offer:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • An Employee Assistance Programme to help with everyday issues or larger problems.
  • Access to a 24hr virtual GP Service.
  • The Sodexo Discounts Scheme, offering great deals 24/7.
  • Save for your future by becoming a member of the Mercer Aspire Pension Plan.
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
  • Bike to Work Scheme to help colleagues to do their bit for the environment.

Ready to make a difference? Apply today and start your journey with Sodexo.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

Package Description

Receptionist and Event Coordinator

  • Monday - Friday
  • Working hours 7:00-15:30, 8:30-17:00, 10:30-19:00
  • 40 hours per week
  • £ per hour + Sodexo benefits


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