Customer Service Ambassador
2 weeks ago
A role that embodies the spirit of hospitality and customer service. As a Receptionist and Event Coordinator at Sodexo, you will be the face of our corporate site, creating a warm and welcoming experience for our colleagues and clients.
Key Responsibilities:
- Shape the first impression of our guests with a warm and professional greeting.
- Adapt to a fast-paced environment, prioritizing tasks and managing a varied workload.
- Provide exceptional customer service, ensuring a consistent and high-quality experience across the campus.
- Administer the booking process, supporting customers and events, including meetings, conferences, and walking tours.
- Maintain site operations, managing meeting room technology, responding to customer queries, and supporting with reception and catering duties when necessary.
Requirements:
- Previous experience in a similar role is a plus, but excellent interpersonal and communication skills are essential.
- A positive, energetic, and proactive attitude with a passion for customer service.
- Proficient in office software, including Microsoft Office, Excel, PowerPoint, and Outlook.
- Strong organizational abilities and attention to detail.
- Ability to work independently, delivering exceptional customer service consistently.
What We Offer:
- Unlimited access to an online platform offering mental health and wellbeing support.
- An Employee Assistance Programme to help with everyday issues or larger problems.
- Access to a 24hr virtual GP Service.
- The Sodexo Discounts Scheme, offering great deals 24/7.
- Save for your future by becoming a member of the Mercer Aspire Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
- Bike to Work Scheme to help colleagues to do their bit for the environment.
Ready to make a difference? Apply today and start your journey with Sodexo.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.
Package DescriptionReceptionist and Event Coordinator
- Monday - Friday
- Working hours 7:00-15:30, 8:30-17:00, 10:30-19:00
- 40 hours per week
- £ per hour + Sodexo benefits
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