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Customer Service Ambassador
4 weeks ago
A key role that combines exceptional customer service skills with administrative expertise. As a Receptionist and Event Coordinator at Sodexo, you will be the first point of contact for our clients and colleagues, providing a warm and welcoming experience.
Key Responsibilities:
- Manage the front desk, ensuring a professional and efficient service to all visitors.
- Coordinate events, meetings, and conferences, providing exceptional support to our clients and colleagues.
- Administer the booking process, from request to execution, ensuring seamless delivery.
- Maintain site operations, managing meeting room technology and responding to customer queries.
Requirements:
- Previous experience in a similar role is desirable, but excellent interpersonal and communication skills are essential.
- A positive, energetic, and proactive attitude, with a passion for customer service.
- Proficient in office software, including Microsoft Office, Excel, PowerPoint, and Outlook.
- Strong organisational abilities and attention to detail.
What We Offer:
- Unlimited access to an online platform offering mental health and wellbeing support.
- An Employee Assistance Programme to help with everyday issues or larger problems.
- Access to a 24hr virtual GP Service.
- The Sodexo Discounts Scheme, offering great deals 24/7.
- Save for your future by becoming a member of the Mercer Aspire Pension Plan.
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.
