Customer Service Coordinator

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom The One Group Full time
Customer Service Administrator

We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at The One Group. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services to our customers.

Your primary responsibilities will include:

  • Planning and managing collection/delivery rotas and workloads
  • Managing driver absences and holidays
  • Providing exceptional customer service via phone and email
  • Collaborating with the operational team to ensure seamless service delivery

In this fast-paced and dynamic environment, you will have the opportunity to develop your skills and experience in a hands-on role. You will receive comprehensive training on our internal procedures and systems, ensuring you have the tools and support needed to succeed.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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