Global Customer Relationship Manager

3 days ago


London, Greater London, United Kingdom Feenicks Ltd TA Archway International Full time

We are excited to announce the opening of a new position at Feenicks Ltd TA Archway International - Global Customer Relationship Manager

This role will play a crucial part in shaping our global strategy and ensuring seamless customer experiences across all touchpoints. As a Global Customer Relationship Manager, you will be responsible for developing and implementing CRM strategies, leading cross-functional teams, and analyzing data to identify trends and areas for improvement.

About the Role:

This is a fantastic opportunity to join a dynamic and growing company in the HR Tech space. You will be responsible for driving business growth and improving customer satisfaction, while collaborating with stakeholders to develop and maintain CRM policies and procedures.

Responsibilities:

  • Develop and implement CRM strategies to drive business growth and improve customer engagement
  • Lead and manage cross-functional teams to ensure seamless execution of CRM initiatives
  • Analyze data to identify trends and areas for improvement, making data-driven decisions to optimize CRM performance

Requirements:

  • Minimum 5 years of experience in CRM operations and management
  • Proven track record of driving business growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Ability to analyze data and make data-driven decisions

Salary and Benefits:

The salary for this role is £65,000 per annum (base salary) + bonus. You will also enjoy a 4-day onsite, 1-day remote working arrangement and the opportunity to work with a dynamic and growing company in the HR Tech space.



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