Global Customer Relationship Manager

1 week ago


London, Greater London, United Kingdom 3Search Full time

Job Title: CRM Manager

Location: Victoria, London

Salary: £50,000 - £60,000

At 3Search, we are committed to delivering exceptional customer experiences. As a global travel company, our mission is to connect travelers with unique destinations and personalized service. We are seeking a CRM Manager to lead our CRM function, developing and implementing a strategy that drives customer engagement and retention.

Position Overview:

The CRM Manager will be responsible for analyzing customer data, audience segmentation, and personalization. This role involves setting up a CRM strategy from scratch and coming up with innovative ideas. The ideal candidate will have a strong background in CRM systems, experience with in-app, push notification, and email marketing, and a solid analytical mindset.

Key Responsibilities:

  • Develop and implement a CRM strategy that drives customer engagement and retention
  • Analyze customer data to inform business decisions
  • Implement audience segmentation and personalization strategies
  • Collaborate with cross-functional teams to drive business results

What We Offer:

  • Hybrid working model (2 days in office)
  • Generous salary package between £50,000 - £60,000
  • Opportunity to set up a CRM from scratch with your ideas
  • Opportunity to grow a CRM team
  • Professional development and growth opportunities
  • Discounts on travel and vacation packages


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