Global Customer Relationship Manager
1 week ago
Job Title: CRM Manager
Location: Victoria, London
Salary: £50,000 - £60,000
At 3Search, we are committed to delivering exceptional customer experiences. As a global travel company, our mission is to connect travelers with unique destinations and personalized service. We are seeking a CRM Manager to lead our CRM function, developing and implementing a strategy that drives customer engagement and retention.
Position Overview:
The CRM Manager will be responsible for analyzing customer data, audience segmentation, and personalization. This role involves setting up a CRM strategy from scratch and coming up with innovative ideas. The ideal candidate will have a strong background in CRM systems, experience with in-app, push notification, and email marketing, and a solid analytical mindset.
Key Responsibilities:
- Develop and implement a CRM strategy that drives customer engagement and retention
- Analyze customer data to inform business decisions
- Implement audience segmentation and personalization strategies
- Collaborate with cross-functional teams to drive business results
What We Offer:
- Hybrid working model (2 days in office)
- Generous salary package between £50,000 - £60,000
- Opportunity to set up a CRM from scratch with your ideas
- Opportunity to grow a CRM team
- Professional development and growth opportunities
- Discounts on travel and vacation packages
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