Customer Success Architect
4 days ago
- Partner with Sales leadership to communicate and deliver our transformational value proposition.
- Alignment with Product management to represent the UK&I for product-related improvements.
- Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
- Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
- Collaborate with Sales to create and execute growth plans that align with our strategic vision.
- Support the growth of our business through creative and innovative methods, showcasing the breadth and depth of our product capability and acting as an evangelist for value creations.
- Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
- Represent us at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
A competitive salary range of $140,000 - $200,000 per annum, depending on experience.
-
Customer Success Architect
1 week ago
London, Greater London, United Kingdom Cisco Systems, Inc. Full time**Job Title:** Customer Success Architect**Salary Estimate:** $160,000 - $220,000 per yearWe are seeking a skilled Customer Success Architect to join our team at Cisco Systems, Inc. As a key member of our organization, you will be responsible for ensuring customer success and aligned outcomes by providing relevant technical information and guidance to the...
-
Customer Success Architect
3 weeks ago
London, Greater London, United Kingdom Computacenter AG & Co. oHG Full timeAbout the JobThis Customer Success Architect role offers an exciting opportunity to join our growing team at Computacenter AG & Co. oHG. With a strong focus on customer success, you will be responsible for leading the technical services delivery team and ensuring efficient delivery of technical services to clients.Key ResponsibilitiesWork closely with...
-
Customer Success Architect
2 weeks ago
London, Greater London, United Kingdom Cisco Systems, Inc. Full timeAbout the JobWe are seeking an experienced Customer Success Architect to lead our technical growth initiatives at Cisco Systems, Inc.This role is responsible for driving software adoption, services adoption, and value realization, leading to successful renewals and growth. Identifying and mitigating renewal risks, and using insights to increase customer...
-
Customer Success Strategist
2 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeLead Customer Success Strategy for MedTech Scale-upWe are seeking a seasoned Customer Success expert to lead the strategy and execution of our customer success function.The ideal candidate will have experience in SaaS Customer Success, specifically within the dental or orthodontal space or primary care space. A proven track record of building processes,...
-
London, Greater London, United Kingdom Amazon Full timeSr. Customer Success Specialist Solutions Architect, Amazon ConnectAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? We're seeking an AWS Customer Success Specialist Solutions Architect to join our team and help position AWS as the Cloud Contact as a Service (CCaaS) cloud provider of choice for...
-
Customer Success Architect
3 days ago
London, Greater London, United Kingdom Insider Full timeSpearheading Customer SuccessWe are seeking a seasoned leader to join our team as Vice President of Customer Success at Insider. This role requires a deep understanding of customer success strategies, a proven track record of driving revenue growth, and the ability to build and manage high-performing teams.About InsiderInsider is a leading provider of...
-
Lead Customer Success Strategist
2 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob SummaryWe are seeking a dynamic and results-driven individual to lead our customer growth and engagement efforts.Key ResponsibilitiesThis exciting opportunity involves developing and implementing customer growth strategies that drive adoption, usage, and retention for our rapidly growing med-tech scale-up.You will work closely with our cross-functional...
-
Customer Success Transformation Lead
2 weeks ago
London, Greater London, United Kingdom Tricentis GmbH Full timeTricentis GmbH, a global leader in continuous testing and quality engineering, is seeking an experienced Senior Manager to lead its customer growth solution architecture team. The ideal candidate will have a strong background in architecting and implementing quality frameworks using Tricentis products portfolio and advanced testing methodologies.As a Senior...
-
Customer Success Strategist
2 weeks ago
London, Greater London, United Kingdom Cisco Systems, Inc. Full timeCisco Systems, Inc. is seeking a Customer Experience Executive to drive successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth.Job DescriptionWe are looking for an experienced professional to play a crucial role in driving the adoption of our software and services, leading...
-
Technical Customer Success Specialist
2 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeSenior Solutions Architect Job OpportunityWe're seeking an experienced Senior Solutions Architect to join our team in delivering exceptional results for our customers. As a key member of the Amazon Connect Specialist Team, you'll leverage both internal and external resources to drive customer results.This highly technical position requires someone who can...
-
Strategic Customer Success Executive
3 weeks ago
London, Greater London, United Kingdom Equinix Full timeAs a Strategic Customer Success Executive at Equinix, you will play a critical role in driving business growth and delivering exceptional customer experiences. The ideal candidate will have a proven track record of developing and maintaining strong relationships with key stakeholders in assigned accounts/prospects.About the Job ResponsibilitiesThe Strategic...
-
Customer Experience Solutions Architect
2 weeks ago
London, Greater London, United Kingdom GRIDSERVE Full timeJob Title: Customer Experience Solutions ArchitectWe are seeking a highly skilled Customer Experience Solutions Architect to join our team at GRIDSERVE. As a key member of our digital transformation team, you will be responsible for designing and implementing custom customer experience solutions that meet the evolving needs of our customers.**About the...
-
Customer Experience Architect
3 weeks ago
London, Greater London, United Kingdom Zeotap GmbH Full timeSucceed as a Customer Experience Architect at Zeotap GmbH, where you will design and implement innovative solutions to enhance customer experiences with our cutting-edge data platform.About the CompanyFounded in 2014, Zeotap's mission is to make customer data easy, secure, and impactful. Our team empowers the world's most innovative brands to deliver more...
-
Customer Experience Architect
3 weeks ago
London, Greater London, United Kingdom Ntrinsic Consulting Europe Limited Full timeWe are seeking a talented Customer Experience Architect to lead our efforts in delivering a cutting-edge CIAM solution for a renowned financial institution. As part of our team, you will have the chance to design and implement innovative solutions, drive business process improvements, and ensure exceptional customer experiences.Key qualifications include...
-
Customer Journey Architect
2 weeks ago
London, Greater London, United Kingdom Harnham Full timeJob DescriptionCustomer Journey ArchitectHarnham is seeking a skilled Customer Journey Architect to lead our team's efforts in understanding and enhancing the customer experience. The ideal candidate will have a proven track record of analyzing complex data and developing strategic recommendations to drive business growth.Responsibilities:Design and...
-
Customer Journey Architect
5 days ago
London, Greater London, United Kingdom Acquire Full timeAbout the Role:We are looking for a highly skilled Customer Journey Architect to lead our efforts in designing and executing customer journeys that drive engagement and retention.The successful candidate will have a deep understanding of customer behavior and preferences, as well as the ability to analyze data to inform strategic...
-
Customer Growth Solution Architect Leader
5 days ago
London, Greater London, United Kingdom Tricentis GmbH Full timeDrive Customer SuccessWe are seeking an experienced Senior Manager of Customer Growth Solution Architecture to lead our customer-facing team and drive a strategic quality engineering transformation roadmap for our customers. As a key member of our team, you will be responsible for empowering a team of Solution Architects to deliver high-value solutions,...
-
Digital Customer Experience Architect
1 week ago
London, Greater London, United Kingdom FlexOS Global Pte. Ltd. Full timeJob Title: Digital Customer Experience ArchitectDescription:FlexOS Global Pte. Ltd. is a leader in AI-driven digital customer engagement solutions across email, mobile, and web. We are seeking an experienced Digital Customer Experience Architect to join our Emerging Markets Sales team.In this role, you will engage with customers ranging from operational...
-
Global Customer Experience Architect
2 weeks ago
London, Greater London, United Kingdom IAG Loyalty Full timeAccount Solutions Architect, CommercialWe're on a truly exciting journey of growth and transformation – we're going places.As a key member of our team, you will oversee the quality of products delivered on the platform. We help 40 million members see the world through rewarding experiences. They could be jetting off on the trip of a lifetime, exploring...
-
Customer Identity Architect
2 weeks ago
London, Greater London, United Kingdom Cpl Life Sciences Full timeWe are currently recruiting a Customer Identity Architect to support the CIAM implementation project for a prominent financial institution. As a key member of the hybrid team, you will be responsible for designing and implementing technical solutions that meet the business requirements.The successful candidate will possess strong technical skills, including...