Freight Forwarding Associate
6 days ago
About Davies Turner
Davies Turner is a leading British-based multimodal freight forwarder specializing in logistics, e-commerce, and warehousing. As one of the largest independent freight forwarding companies in the UK, we manage freight from around the world, by road and rail, through the air and across the oceans.
Our Business
We are a family-owned business with a rich history dating back to 1870. Our turnover exceeds £250 million, and we have nearly 1,000 colleagues across 19 branches in the UK.
The Role: Customer Relationship Specialist
We are seeking a skilled Customer Relationship Specialist to join our fast-growing road freight export department. This varied role involves working closely with our customers to manage all aspects of their road exports.
This includes:
- Issuing quotes and arranging shipments
- Managing customs clearance processes
- Ensuring timely delivery of shipments
As a Customer Relationship Specialist, you will build close working relationships with customers, overseas partners, and internal teams. Good communication skills are essential in this role.
Requirements
To be successful in this role, you will need:
- Experience in customer service environments (face-to-face/over the phone)
- Knowledge of road freight and/or exports
- Excellent attention to detail and problem-solving skills
- Excellent computer skills
- Interest in the movement of goods and freight
Benefits
We offer a competitive salary, up to 25 days' holiday plus Bank Holidays, life cover, profit-related pay, a defined contribution pension scheme, discounted store/shopping benefit scheme, private healthcare, car parking, and an Employee Assistance Programme.
Training and Development
We believe in investing in our colleagues' skills and knowledge. As a Customer Relationship Specialist, you will have opportunities for training and upskilling to help you grow your career with Davies Turner.
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