Customer Relationship Specialist
6 days ago
About Davies Turner
Davies Turner is a leading British-based multimodal freight forwarder specializing in logistics, e-commerce, and warehousing. As one of the largest independent freight forwarding companies in the UK, we manage freight from around the world, by road and rail, through the air and across the oceans.
Our Business
We are a family-owned business with 19 branches across the UK, with a turnover of over £250 million and a rapidly growing team of nearly 1,000 colleagues.
The Role: Customer Relationship Specialist
We are seeking a skilled Customer Relationship Specialist to join our fast-growing road freight export department. This varied role involves working closely with our customers to manage all aspects of their road exports, including issuing quotes, arranging shipments, and managing customs clearance processes.
Key Responsibilities
- Manage customer relationships and provide exceptional customer service
- Issue quotes and arrange shipments for customers
- Manage customs clearance processes and ensure compliance with regulations
- Work closely with internal teams to ensure seamless logistics operations
Requirements
- Experience in customer service and logistics operations
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of customs regulations and procedures
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Discounted store and shopping benefit scheme
- Private healthcare and life cover
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