Sales and Revenue Generator
4 days ago
About the Role
We're on the hunt for a driven Sales Person to join our vibrant team at Fitness First Bedford Club.As a key representative of the Fitness First Brand, you will be expected to possess excellent leadership skills and the ability to achieve all in-club related sales. Our team is crucial to our success, and we live by a set of values called 'Winning Ways'; Win Together, Aim Higher, Own It, We Care and Love What We Do.
In this role, you will have the opportunity to focus on what sets us apart as a brand and ensure we have the right expertise to celebrate our fitness products and deliver an exceptional experience for our members.
Key Responsibilities:
- Act as a positive example for all club staff, embodying the spirit of operational excellence.
- Assist in the club's 'guest experience journey', which includes effectively touring booked appointments and walk-ins, converting them into members, and ensuring accurate data capture for all prospects.
- Promote excellent FFX performance and other signature Fitness First products.
- Collaborate with all business support functions to assist in achieving the club's daily, weekly, and monthly sales targets.
- Assist in coordinating outreach activities to promote the club and identify potential areas of improvement.
- Stay updated on all membership fees and promotions, assisting in conveying the same understanding to all club members.
- Maintain high levels of sales integrity, ensuring all new prospects and members are warmly welcomed and informed clearly about terms, conditions, and promotional offers.
- Support in building new and maintaining existing corporate relationships by participating in ongoing events and maintaining quality relationships.
- Play a pivotal role in retaining existing club members by providing exceptional experiences.
- Help process and address feedback received as per Fitness First's complaints policy.
- Assist other team members as needed, including initiating positive interactions with members on the gym floor.
- Adhere to health and safety guidelines, ensuring the completion of relevant checks.
- Complete any additional activities as requested by your general manager and take on other duties as required.
Requirements:
To succeed in this role, you will need to demonstrate:
- Able to contribute to meeting club revenue goals through the achievement of sales targets.
- Prior experience in sales or service within a similar environment is desirable.
- Proficiency in selling both face-to-face and over the phone.
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