Service Delivery Team Leader
5 days ago
Main Responsibilities:
- Optimize workshop productivity and efficiency
- Foster teamwork and collaboration among Service Advisors and Technicians
- Develop and implement strategies to achieve KPI targets
- Manage and plan resources effectively
- Support the service department in complex job specifications and coding
- Ensure seamless handover of complex or potentially contentious jobs
Compensation and Benefits: A rewarding salary of £46,000, along with a package of benefits, including 25 days' holiday plus bank holidays, company pension, wellness program, sick pay, group life insurance, staff discount on car servicing, and Listers Benefits discounts on retailers, restaurants, cinemas & holidays.
Qualifications and Experience: To succeed in this role, you will require experience as a Trainee Workshop Controller, Experienced Workshop Foreman, or Experienced Workshop Controller, preferably within a dealership environment. You should possess unlimited confidence, resilience, drive, energy, and talent to excel in this position.
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