Service Delivery Manager

2 days ago


Coventry, Coventry, United Kingdom OUTCO Full time
Job Overview

We are seeking an experienced Service Delivery Manager to lead and manage delivery teams in our Grounds Maintenance Division. As the first point of contact for escalations and service requests, you will forge strong relationships with clients and internal teams while actively contributing to the Company's success.

The successful candidate will be responsible for managing and overseeing the effective delivery of OUTCO contracts, ensuring compliance with client specifications and company policies. This includes participating in securing and maintaining the long-term future of contracts, identifying opportunities for additional revenue, and supporting the tendering and pricing process.

In addition, the role requires ensuring all health and safety procedures are adhered to and implemented at the point of delivery, conducting risk assessments, monitoring the implementation of control measures, and actively participating in the maintenance, improvement, and promotion of the overall Company health and safety culture.



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