Service Excellence Specialist
4 days ago
We are looking for a skilled Service Excellence Specialist to enhance our customer experience at Universal Business Team. The successful candidate will be responsible for delivering top-notch customer support, addressing queries promptly, and ensuring seamless communication with our customers.
Key Accountabilities:- Provide fast and efficient resolutions to customer complaints and queries.
- Work closely with carriers to resolve delivery issues and organize returns.
- Keep customers informed about product availability and delivery ETA.
- Promote excellent customer service standards within the team.
- Demonstrated experience in customer-facing roles.
- Able to work well under pressure and maintain a positive attitude.
- Excellent written and verbal communication skills.
- Proficient in IT systems and able to adapt quickly.
- An attractive salary of £30,000 - £35,000 based on experience.
- Standard working hours: Monday - Friday 08:30 - 17:00 with flexibility to accommodate needs.
- Benefits include company bonus scheme and free parking.
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Service Excellence Specialist
5 days ago
Coventry, Coventry, United Kingdom Stonewater Full timeWe are Stonewater, a leading provider of affordable housing solutions. As a Shared Service Manager, you will play a critical role in shaping the future of our Shared Services function and driving business results through exceptional service delivery.This is a challenging and rewarding opportunity to join our team and contribute to our mission of providing...
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Production Excellence Specialist
1 week ago
Coventry, Coventry, United Kingdom Consilium Group Limited Full timeThe role of the Production Excellence Specialist at Consilium Recruit involves ensuring best practice in the manufacturing process areas. This specialist will work to exacting standards of detail and a safety-first culture.Job SummaryThis position is based in Coventry on a permanent basis and offers an excellent progression and career development opportunity...
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Operational Excellence Specialist
1 month ago
Coventry, Coventry, United Kingdom BAE Systems Full timeUnlocking Efficiency and SafetyWe are seeking a highly skilled Operational Excellence Specialist to join our team at BAE Systems in Coventry.As an Operational Excellence Specialist, you will be responsible for influencing design to improve operability, analysing workload and situation awareness to optimise operator performance, and planning and conducting...
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Management Specialist
2 days ago
Coventry, Coventry, United Kingdom Service Care Solutions Full timeThe Service Care Solutions team is looking for an experienced Management Specialist to join their Voids Housing team. This is a full-time, permanent role offering up to £58,271 per year. As a Management Specialist, you will be responsible for managing the day-to-day activities of a team of Trade Supervisors, Trade Engineers and sub-contractors. You will...
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Service Excellence Manager
2 days ago
Coventry, Coventry, United Kingdom Citizens Advice Coventry Full timeJob DescriptionWe are seeking an exceptional Service Excellence Manager to join our team at Citizens Advice Coventry. As a key member of our leadership team, you will be responsible for driving excellence in our services, ensuring that we deliver high-quality advice and support to our clients.Key responsibilities include:Managing and developing our Project...
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Service Excellence Leader
3 weeks ago
Coventry, Coventry, United Kingdom Lifeway's Group Full timeService Excellence LeaderWe are seeking a Service Excellence Leader to join our team at Lifeways Group. As a key member of our leadership team, you will be responsible for driving excellence in care delivery, improving service performance, and developing the knowledge and skills of our colleagues.Key ResponsibilitiesThe successful candidate will be...
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Orthodontics Specialist for Clinical Excellence
1 month ago
Coventry, Coventry, United Kingdom Straumann Group Full timeAbout Straumann GroupThe Straumann Group is a global leader in the dental industry, renowned for its commitment to quality and innovation. Our company unites international brands that share our values of excellence, innovation, and quality.With a presence in over regions, we strive to make enhanced dental healthcare accessible to customers and patients...
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Senior Operations Excellence Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Unipart Technologies Group Full timeJob OverviewWe are seeking a highly skilled Senior Operations Excellence Specialist to join our team at Unipart Technologies Group.
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Service Excellence Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Sage Homes Group Limited Full timeJob DescriptionWe're seeking a highly motivated and organized Service Quality Manager to join our team at Sage Homes Group Limited. As a key member of our operations team, you'll be responsible for overseeing contract terms and quality standards across our sites.Your duties will include:Be the primary point of contact for contractors, external partners, and...
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Process Excellence Specialist
1 month ago
Coventry, Coventry, United Kingdom Jaguar Land Rover Full timeCompany OverviewJaguar Land Rover is a global leader in the automotive industry, renowned for its iconic brands and commitment to innovation.Salary: £60,000 - £80,000 per annumJob DescriptionAs a Process Excellence Specialist at Jaguar Land Rover, you will play a critical role in driving operational excellence across our corporate teams. You will be...
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Retail Service Excellence Professional
2 days ago
Coventry, Coventry, United Kingdom Motorpoint Ltd Full timeRetail Service Excellence Professionals play a vital role in creating a positive customer experience at Motorpoint Ltd. As a member of our sales support team, you will be responsible for providing exceptional service, managing customer relationships, and contributing to the growth of our business.About the OpportunityThis is a permanent position, offering a...
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Customer Service Excellence Manager
3 weeks ago
Coventry, Coventry, United Kingdom Octopus Energy Full timeRole SummaryWe are looking for a talented CUSTOMER SERVICE EXCELLENCE MANAGER to join our team in Coventry. As a leader in our installation support service, you will be responsible for spearheading how we deliver world-class customer relationships.You will work closely with our regional field team, acting with a standalone business owner mentality towards...
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Delivery Excellence Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Ocado Logistics Full time £13Job DescriptionWe are seeking a skilled Transportation Professional to join our dynamic team. As a key member, you will be responsible for delivering quality goods on time, interacting with customers, and collaborating with colleagues to achieve shared goals. Your positive attitude and strong communication skills will make you an excellent fit for our...
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Senior Dementia Care Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Service Care Solutions Ltd Full timeAbout the RoleWe are seeking a highly skilled and compassionate Senior Dementia Care Specialist to join our team at Service Care Solutions Ltd.Job Description:This is an excellent opportunity for an experienced Community Psychiatric Nurse with a passion for dementia care to make a meaningful difference in the lives of patients and their families.Key...
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Recruitment Excellence Specialist
2 hours ago
Coventry, Coventry, United Kingdom Brook Street Internal Talent Full timeJob Summary:We are seeking an experienced Recruitment Consultant to join our team at BROOK STREET, a leading recruitment agency in the UK. As a Recruitment Consultant, you will be responsible for developing business relationships with clients, sourcing top talent, and placing them in meaningful employment. This is an exciting opportunity for someone who is...
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Nurturing Excellence Specialist
2 days ago
Coventry, Coventry, United Kingdom We Manage Jobs(WMJobs) Full timeHead of Year 11 and Nurturing Excellence Co-Ordinator at Meadow Park School: An Opportunity for Growth and DevelopmentThis exciting role offers the chance to make a significant impact on the lives of students, staff, and the wider community. As the Head of Year 11 and Nurturing Excellence Co-Ordinator, you will lead on pastoral development and academic...
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Electrical Service Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Recra Consulting Full timeAbout the Role:We are looking for an experienced Electrical Service Specialist to join our team at Recra Consulting. In this role, you will be responsible for providing top-notch electrical services to our clients, ensuring that all installations meet the highest standards.You will work closely with our clients to understand their needs, providing tailored...
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Academic Excellence Professional
3 weeks ago
Coventry, Coventry, United Kingdom Wayman Group Full timeOutstanding Mathematics Teacher OpportunityWe are seeking an ambitious and innovative Mathematics Teacher to join our faculty of highly experienced specialist teachers in a Secondary School based in Coventry. This is a part-time or full-time opportunity to start immediately, teaching Maths to KS3/4 with the possibility of KS5.This role is suitable for both...
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Mechanical Services Specialist
4 weeks ago
Coventry, Coventry, United Kingdom NHS Professionals Full timeNHS Professionals is seeking a skilled Mechanical Services Specialist to join their Estates & Facilities team in Coventry and Warwickshire. The ideal candidate will have significant experience in building maintenance, mechanical services, and joinery, with excellent problem-solving skills and the ability to work independently.The successful applicant will...
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Hospitality and Service Specialist
4 weeks ago
Coventry, Coventry, United Kingdom CH&Co Catering Limited Full timeAbout the RoleThis Hospitality and Service Specialist position offers an exciting opportunity to join our team as a Restaurant Service Assistant. In this role, you'll be responsible for serving customers, maintaining high standards of cleanliness, and working collaboratively with our team to deliver exceptional customer experiences.Your ResponsibilitiesSome...