Customer Service Consultant
4 weeks ago
We're seeking a skilled Customer Service Consultant to join our Group Protection team. This role involves working with brokers and customers to administer and maintain Group Protection policies.
Key Responsibilities:
- Support the onboarding and continued scheme maintenance of Group Protection policies
- Administer and update records, ensuring accuracy and attention to detail
- Collaborate with other team members to resolve enquiries and issues efficiently
- Manage and organise your own work queue to meet service levels and keep customers informed
- Consider the needs of vulnerable customers and take additional steps to support them
Requirements:
- Strong communication and administration skills
- Confidence in using a desktop or laptop and experience with MS Office
- Ability to build relationships with internal and external customers
- Passion for helping people and providing excellent customer service
What We Offer:
- A competitive salary and opportunities for career progression
- A generous pension contribution and life assurance
- Private medical insurance and a range of other benefits
- The chance to work with a leading financial services group and make a positive impact on people's lives
About Us:
Legal & General is a leading financial services group and major global investor. We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.
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