Digital Operations Manager

18 hours ago


Carlisle, Cumbria, United Kingdom Edinburgh Woollen Mill Full time
Job Title: Digital Operations Manager

We are seeking an experienced Digital Operations Manager to join our team at Edinburgh Woollen Mill in Carlisle.

The ideal candidate will have a strong background in digital technologies, preferably with an ecommerce focus, and experience in managing SaaS platforms such as PIM, CRM, and ESP. Project management skills, including the ability to multitask and prioritize tasks, are essential for this role.

As a Digital Operations Manager, you will be responsible for overseeing the efficient and effective running of our ecommerce platforms, coordinating inter-departmental teams to deliver best-in-class projects on-time, and providing technical assistance to our stores regarding the online ordering system.

You will also be required to identify areas for website improvement, focusing on UX and CRO techniques, present financial implications, and produce and present digital trading and performance reports.

In addition, you will need to provide a technical understanding for the business on new and existing software, assess benefits, and analyze how they fit into the company's plans.

Experience in an omni-channel environment, particularly in fashion-based businesses, is highly desirable. Knowledge of GA4, GTM, and GSC is also beneficial.

This is a full-time position offering a competitive salary range of £40,000 - £60,000 per annum, depending on experience.



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