Digital Platform Operations Director

3 days ago


Carlisle, Cumbria, United Kingdom SitePoint Pty Full time

SitePoint Pty, a leading omnichannel business with a strong online presence and member's club, seeks an experienced Website Operations Manager. Reporting to the Head of Digital, this role plays a pivotal part in ensuring seamless ecommerce platform operation and driving digital growth.

Key Responsibilities:
  • The Website Operations Manager will serve as a key liaison between the Digital team and other departments.
  • This role oversees web development projects, handling both ad-hoc tasks and those aligned with the broader digital strategy.
  • Responsibilities include managing software integrations, including Product Information Management (PIM) and associated workflows, CRM databases, audience segmentation, email automations, and social media integrations.
  • The successful candidate will provide technical insights for the business, evaluating the benefits of both new and existing software and how they align with company objectives.
  • Key responsibilities also include identifying and proposing website enhancements, focusing on UX and CRO strategies, with an analysis of financial impacts.
Requirements:
  1. A minimum of 2-3 years' experience within digital technologies, preferably with an ecommerce emphasis.
  2. Technical experience on digital projects and platforms across trading and digital marketing is essential.
  3. Experience in improving site performance, including UX, is required.
  4. Managing software or site migration or reforming projects is advantageous.
  5. Experience with SaaS platforms within PIM, CRM, and ESP is necessary.
  6. Project management experience, with a proactive approach to multitasking and execution, is required.
What We Offer:
  • A head office-based role.
  • Holidays and pension schemes are included.
  • Free parking is available.

We offer great growth opportunities for our employees.

The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience.



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