Tradebe Service Representative
3 days ago
We're looking for a talented Tradebe Service Representative to join our team in Warrington. As a Service Representative, you'll play a key role in delivering exceptional customer service and support. If you're passionate about working with people and want to make a real difference, this could be the perfect opportunity for you.
We offer a competitive salary of £25,000 per annum, plus a range of benefits including 25 days holiday, bonus structure, life assurance, contributory pension plan, subsidised bus pass, and onsite gym membership.
Responsibilities include:
- Providing excellent customer service across multiple channels
- Processing customer sales orders and dealing with customer requests
- Achieving business KPIs and customer Service Level agreements
- Raising quotes, sales orders, NCRs, invoice queries, and complaints within management SLAs
You'll work closely with our Operations team to coordinate collections/resolve missed collections and will have the opportunity to develop your skills and knowledge using our SAP ECC, SAP Cloud for Customer, NICE CXOne InContact, and Microsoft 365 suite.
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