Customer Service Representative

1 week ago


Warrington, Warrington, United Kingdom Grupo Tradebe Full time

This is an exciting opportunity to join Grupo Tradebe as a Customer Support Advisor, providing exceptional service to our customers across both our Healthcare and Industrial teams. As a key member of our team, you will be responsible for managing a set of accounts and meeting Service Level Agreements (SLAs) while ensuring excellent communication with our Sales, Operations, and Finance teams.

Main Responsibilities:
  • Providing outstanding support to customers throughout the end-to-end process, from inquiry to sales order creation and fulfilment phase.
  • Managing customer inquiries, processing sales orders, dealing with customer requests, and using multiple systems on a day-to-day basis.
  • Achieving all customer Service Level agreements and business Key Performance Indicators.

You will work closely with our Operations team to coordinate collections/resolve missed collections, supporting new starters and delivering customer reports and backing data. Your strong problem-solving skills and ability to follow complex processes will enable you to resolve queries efficiently, including invoices, complaints, and nonconformances.

We are looking for a proactive and enthusiastic individual who can demonstrate exceptional customer support skills, establish experience in a customer-focused environment, and provide great communication skills - both verbal and written. If you have a flexible and self-motivated approach, with a keen eye for detail and the ability to work effectively towards targets, this could be the ideal role for you.

Requirements:
  • Established experience in a customer-focused environment where you can demonstrate exceptional customer support skills.
  • Ability to follow, understand multiple and complex processes.
  • Problem solving, logistical thinking, with strong attention to detail.
  • Effective administration, planning, data accuracy, numeracy, and organisation skills.
  • Results orientated.
  • Good IT/Computer skills. MS Office including Excel and Outlook. Advanced Excel would be beneficial.

Estimated Salary: £25,000 per annum



  • Warrington, Warrington, United Kingdom Culina Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Culina Group. As a Customer Service Representative, you will be the first point of contact for our customers, offering great contract support and customer service in a fast-paced, encouraging environment.Key Responsibilities:Act as the first point...


  • Warrington, Warrington, United Kingdom Crown Full time

    Job Title: Customer Care RepresentativeCrown is seeking a highly skilled Customer Care Representative to join our UK Service Team. The successful candidate will be responsible for delivering exceptional customer service, achieving monthly targets, and maintaining accurate maintenance records.Key Responsibilities:Interpret customer requirements and process...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Processing customer...


  • Warrington, Warrington, United Kingdom HSBC Global Services Limited Full time

    About this roleWe are looking for a Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be the first point of contact for our customers, providing an exceptional customer experience and taking ownership of their individual needs.Key responsibilitiesProvide outstanding customer...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Warrington is seeking enthusiastic Customer Service Representatives to join our fast-paced team. As a valued member of our team, you'll provide exceptional customer service, support, and contribute to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the...


  • Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full time

    The RoleAt Solus Accident Repair Centres, we are seeking a skilled Customer Service Representative to join our team. This role is a key part of our customer-centric approach, where you will work closely with our customers to resolve their issues and provide a high level of service.As a Vehicle Repair Advisor, you will be the first point of contact for our...


  • Warrington, Warrington, United Kingdom Solus Accident Repair Centres Careers Full time

    The Role:We are seeking a skilled Customer Service Representative to join our team at Solus Accident Repair Centres Careers.As a key member of our Customer Solutions Centre, you will be the first point of contact for customers, providing support and guidance through potentially difficult times.With our comprehensive training, you will be able to diagnose...


  • Warrington, Warrington, United Kingdom Solus Accident Repair Centres Careers Full time

    About the RoleSolus Accident Repair Centres Careers is seeking a skilled Customer Service Representative to join our team. As a key member of our Customer Solutions Centre, you will be the first point of contact for customers, providing exceptional support and guidance during a potentially difficult time.With our comprehensive training, you will be able to...


  • Warrington, Warrington, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and flexible Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to ensure seamless operations.Key...


  • Warrington, Warrington, United Kingdom Warrington Fir Grove Hotel, Sure Collection By Best Western Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Warrington Fir Grove Hotel, Sure Collection By Best Western.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to remain calm and composed in high-pressure situations.Responsibilities:Manage guest...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Warrington, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...


  • Warrington, Warrington, United Kingdom Skipton Building Society Full time

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing support to our customers in a face-to-face setting.Key ResponsibilitiesEngage with customers to understand...


  • Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full time

    About the Role:Solus Accident Repair Centres is seeking a skilled Customer Service Representative to join our team. As a key member of our Customer Solutions Centre, you will be the first point of contact for customers, providing exceptional service and support during potentially difficult times.Key Responsibilities:Provide basic diagnosis and repair...


  • Warrington, Warrington, United Kingdom Ann Summers Full time

    About the RoleWe're seeking a talented Sales and Customer Service Representative to join our dynamic team at Ann Summers.As a Sales and Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, providing expert knowledge, and driving sales to achieve targets.Key Responsibilities:Provide outstanding customer...


  • Warrington, Warrington, United Kingdom Village Hotels - Warrington Office Full time

    Role Title: Customer Service RepresentativeKey Responsibilities:Provide exceptional customer service through inbound and outbound calls, emails, and other communication channels.Deliver industry-leading sales and service to all customers, promoting the brand and Village values.Manage customer contacts across various channels, including email, voice, chat,...


  • Warrington, Warrington, United Kingdom Certas Energy UK Ltd Full time

    Delivering Exceptional Customer ServiceWe are seeking a Customer Service Representative to join our Domestic Sales team at Certas Energy UK Ltd.If you are passionate about delivering a great customer experience and have strong sales and communication skills, this is an exciting opportunity for you.As a key point of contact for our domestic customers, you...


  • Warrington, Warrington, United Kingdom Tesco Full time

    About TescoTesco is a leading retail company that operates stores across the UK. As a Customer Service Representative, you will play a vital role in serving our customers and delivering excellent service.SalaryThe salary for this role starts at £12.02 per hour, with an increase to £13.15 for stores within the M25 area. Additional payments may apply...


  • Warrington, Warrington, United Kingdom AM2PM Recruitment Solutions Ltd Full time

    Job SummaryWe are seeking a customer service representative to join our team at AM2PM Recruitment Solutions Ltd. As a customer service representative, you will be responsible for providing excellent customer service to both internal and external clients, requiring strong communication skills and the ability to work in a dynamic...


  • Warrington, Warrington, United Kingdom Certas Energy Ltd Full time

    Role OverviewCertas Energy Ltd is seeking a highly motivated and results-driven individual to join our team as a Client Attraction Specialist. In this role, you will be responsible for attracting new landlord customers and developing a relationship pipeline business.Key ResponsibilitiesRepresent Centreco's tailored renewable energy solutions for the...


  • Warrington, Warrington, United Kingdom Davies Resourcing Full time

    About Davies ResourcingDavies Resourcing is a leading specialist lender of consumer finance. We thrive in a fast-paced environment where we can make a real difference.Job Summary:We are seeking a passionate and results-oriented Financial Services Representative to join our growing team. As a Financial Services Representative, you will play a pivotal role in...