Membership Engagement Business Partner

2 weeks ago


London, Greater London, United Kingdom CHARITY PEOPLE Full time

We are seeking a highly skilled Membership Engagement Business Partner to join our team at Charity People. This exciting new role will involve coordinating the onboarding of new members and commercial partners, building strong relationships with existing members and partners via regular outreach calls, and supporting in the creation of a retention strategy to ensure action is taken for members at risk of lapsing.

Key responsibilities include:

  • Developing and implementing strategies to engage and retain members and partners
  • Coordinating membership networking opportunities and online forums
  • Providing exceptional customer service and support to members and partners

This is a unique opportunity to work with an organisation that represents more than 300 high-quality British international schools in 82 countries worldwide and over 190 commercial/partner organisations. The successful candidate will have extensive experience within membership services, account management or secondary education, as well as strong communication and interpersonal skills.

The salary for this role is approximately £35,000 - £45,000 per annum, depending on experience, plus benefits including 25 days holiday (pro rata) plus statutory bank holidays, access to pension scheme with employee pension contribution at 5% of salary, and access to medical insurance and Employee Assistance Programme.



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