Membership Engagement Specialist

7 days ago

London, Greater London, United Kingdom Adecco UK Limited Full time
Job Title: Membership Engagement SpecialistJob Summary:

We are seeking a highly skilled Membership Engagement Specialist to join our team at Adecco UK Limited. The ideal candidate will have a strong background in membership development and be able to effectively manage and support individual and company members.

Key Responsibilities:
  • Promote and develop company membership, maintaining existing members and providing support in relation to industry issues.
  • Improve company membership engagement, establish and maintain Special Interest Groups (SIG), and identify opportunities to enhance membership value and increase service offerings.
  • Assist with the administration of the Trinity House Light Dues Contract and be responsible for correct and accurate company membership renewal processes and annual invoicing.
  • Gain and maintain a thorough understanding of the membership base and the issues affecting them.
Requirements:
  • Excellent English, written and spoken.
  • Ability to build and maintain positive professional relationships at all levels.
  • Relevant experience of working in a membership role.
  • Great customer service mindset.
  • Excellent time management and ability to meet deadlines.
  • Highly organised.
  • Excellent attention to detail.
  • Strong communication skills.
  • Proficient in Microsoft Office.
  • Ability to collate and analyse membership data and use this in the development of support services.
  • Experience in segmentation and targeting within a customer base.
  • Experience working as part of a small team.
  • Enjoy working in a fast-paced environment.
  • Shipping industry experience preferred.
About Us:

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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