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Membership & Stakeholder Engagement Director

4 weeks ago


London, Greater London, United Kingdom Membership Bespoke Full time
About the Company

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Job Description

We are seeking a highly skilled Membership & Stakeholder Engagement Manager to join our team. The successful candidate will have experience of working with and building relationships with a diverse range of stakeholders, including senior figures. They will also have experience of managing membership/accounts or equivalent, and knowledge of the skills & talent landscape/HR is desirable.

Key Responsibilities
  • Gather and share relevant member best practice insights and case studies to help share good practice and drive change aligned to the organisation's objectives.
  • Be responsible for maintenance of effective CRM systems that enables and supports the work and provides insights into Member behaviour and preferences.
  • Work closely with colleagues to engage with stakeholders across industry, government, education and training sector and other parties to establish strong working relationships.
  • Develop, maintain and manage membership processes including retention and renewals, working with colleagues across the organisation.
  • Work with colleagues to secure new members and help retain existing ones.
  • Attend relevant events to meet and engage with our members, understanding what they value and how else the organisation can support them.
Requirements
  • Experience of working with and building relationships with a diverse range of stakeholders, including senior figures.
  • Experience of managing membership/accounts or equivalent.
  • Knowledge of the skills & talent landscape/HR is desirable.
  • Understanding of and interest in UK national, regional and local politics.
  • Experience of working with government, education and training providers, accreditation bodies, professional bodies etc on skills development is desirable.
What We Offer

Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.