Golf Systems Technical Associate
5 days ago
Golf Systems Technical Associate Role Overview
We are seeking an experienced technical associate to join our Melbourne-based team at Golf Recruitment Central. As a key member of our support team, you will play a vital role in delivering high-quality technical assistance to our clients.
Responsibilities
Your primary responsibilities will include:
- Providing Technical Assistance: Offer expert technical guidance to customers using MiClub products, including the MiScore digital golf scoring app.
- Troubleshooting Hardware and Software Issues: Identify and resolve technical problems related to MiClub products.
- Managing Customer Interactions: Respond to customer inquiries and create detailed records of their interactions with our support team.
- Maintaining Accurate Records: Keep up-to-date records of technical issues and resolutions.
Requirements and Qualifications
To succeed in this role, you will need:
- Excellent technical knowledge and problem-solving skills.
- Strong interpersonal skills and the ability to communicate complex technical information effectively.
- Able to work independently and collaboratively within a team.
- Familiarity with MiClub products and technical IT skills is advantageous but not necessary.
Salaries and Benefits
A competitive salary package, ranging from $70,000 to $90,000 per annum, depending on experience, will be offered. Additional benefits may include professional development opportunities and a supportive work environment.
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