Golf Operations Support Specialist
1 day ago
We are seeking a highly skilled and customer-focused individual to join our golf systems support team at Golf Recruitment Central. As a Golf Operations Support Specialist, you will be responsible for providing exceptional service to our clients, troubleshooting hardware and software issues, and ensuring timely resolution of customer inquiries.
Key Responsibilities:
- Monitor and respond quickly to customer requests via phone, online chat, or email;
- Diagnostics and resolve technical issues with MiClub products, including the MiScore digital golf scoring app;
- Manage detailed ticket information and communicate effectively with customers;
- Employ a logical approach to troubleshooting and provide solutions to customer problems;
- Understand client business objectives and apply expertise to resolve issues efficiently.
Requirements:
- Experience in golf operations, preferably at an on-course golf shop or in golf club administration;
- Knowledge of Australian handicapping system and golf competition types;
- Basic level of knowledge of IT systems – hardware, software, and networking;
- Reliable transport and a current Australian driver's license.
Salary Package:
A competitive salary package is negotiable, commensurate with experience, estimated around AU$60,000 - AU$80,000 per annum.
About Us:
Golf Recruitment Central offers a dynamic work environment with opportunities for growth and development. We have offices strategically located nationwide in Perth, Sydney, Melbourne, and Brisbane, serving over 800 clubs and courses across Australia, New Zealand, UK, Singapore, and Hong Kong.
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