Social Housing Liaison Professional

9 hours ago


Rushden, Northamptonshire, United Kingdom Thorn Baker Construction Full time
About Us:

Thorn Baker Construction is a leading construction company that values excellence in customer service and community engagement. We are committed to delivering high-quality projects that meet the needs of our clients and residents.

About the Role:

  • This position requires the ability to build trust with residents, clients, and stakeholders.
  • The successful candidate will be responsible for managing relationships, identifying customer needs, and providing tailored solutions.
  • Achieving results through effective documentation and recording of activities in the CRM System.

Responsibilities:

  • Providing exceptional customer experience and building trust with residents, clients, and stakeholders.
  • Delivering a high-quality service, assisting before, during, and after refurbishment works.
  • Achieving client KPI targets for resident satisfaction.
  • Supporting other areas of the project team as required.

Requirements:

  • Candidate must have a valid CSCS card.
  • Two commercial relevant references.
  • Can-do attitude with a strong work ethic.

Estimated Salary: £42,500 - £57,500 per annum (dependent on experience).

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