Social Housing Liaison Professional
9 hours ago
Thorn Baker Construction is a leading construction company that values excellence in customer service and community engagement. We are committed to delivering high-quality projects that meet the needs of our clients and residents.
About the Role:
- This position requires the ability to build trust with residents, clients, and stakeholders.
- The successful candidate will be responsible for managing relationships, identifying customer needs, and providing tailored solutions.
- Achieving results through effective documentation and recording of activities in the CRM System.
Responsibilities:
- Providing exceptional customer experience and building trust with residents, clients, and stakeholders.
- Delivering a high-quality service, assisting before, during, and after refurbishment works.
- Achieving client KPI targets for resident satisfaction.
- Supporting other areas of the project team as required.
Requirements:
- Candidate must have a valid CSCS card.
- Two commercial relevant references.
- Can-do attitude with a strong work ethic.
Estimated Salary: £42,500 - £57,500 per annum (dependent on experience).
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