Sales and Customer Experience Lead

14 hours ago


Cannock, Staffordshire, United Kingdom Big Motoring World Full time
Sales and Customer Experience Lead at Big Motoring World

We are seeking an experienced sales professional to join our team as a Sales and Customer Experience Lead at Big Motoring World. This role offers a challenging opportunity to drive sales growth and deliver exceptional customer service in a dynamic and fast-paced environment.

Responsibilities:

  1. To maximise sales and customer satisfaction by second-facing customers and implementing effective sales strategies.
  2. To assist with the operational aspect of the yard for the sale of used cars, including coordinating sales activities and providing support to the sales team.
  3. To help direct and motivate the sales team, promoting a positive and productive working environment.
  4. To implement effective sales plans to meet and exceed sales targets, ensuring the whole sales experience is delivered to every customer.
  5. To adhere to Company Policies, Procedures, and Codes of Conduct, upholding the highest standards of professionalism and integrity.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Full Manual UK Driving License (required). Estimated Salary: £28,000 - £38,000 per annum.

Benefits:

  • Bonus scheme.
  • Company pension.
  • On-site parking.


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