Retail Experience Lead

5 days ago


Cannock, Staffordshire, United Kingdom Moss Full time
Job Overview

We are seeking a Retail Experience Lead to join our team at Moss. As a key member of our retail staff, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

• Interact with customers, providing excellent service and advice to ensure they find the perfect product.

• Work closely with colleagues to achieve sales targets and drive store performance.

• Maintain a thorough knowledge of products, including features, benefits, and pricing.

• Develop and implement strategies to improve customer engagement and loyalty.

Estimated salary: £25,000 - £35,000 per annum, depending on location and experience.

Benefits include 70% employee discount across all stores, refer-a-friend scheme, season ticket loan, cycle to work scheme, discounted gym membership, life insurance, access to Moss Learning, and employee hub.



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