Retail Store Manager

1 month ago


Cannock, Staffordshire, United Kingdom Sweaty Betty Full time

About the Role

We are seeking a highly motivated and experienced Retail Supervisor to join our team at Sweaty Betty. As a key member of our store management team, you will play a vital role in supporting the store manager and team to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Support the store management team in all aspects of running the store, including opening and closing procedures, cash handling, stock control, merchandising, and maintaining a clean and well-presented store environment.
  • Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
  • Ensure exceptional standards of customer service by providing a warm and welcoming experience for all customers.
  • Take ownership of stock management and execute visual merchandising guidelines to contribute to and deliver on store KPIs.
  • Maintain compliance with company policies, including health and safety regulations and inventory management.
  • Drive the store's success by being an ambassador and supporting local marketing efforts.

Requirements

  • Experience working in a customer-facing role.
  • Flexible and adaptable, with the ability to work in a fast-paced environment.
  • Confident to take the initiative and handle situations as they arise.
  • Passionate about developing yourself and others, whether inside or outside SB.
  • Excellent communication skills.
  • Effective relationship-builder.
  • Flexibility to work on weekends, weekdays, evenings, and holiday periods.

What We Offer

  • Free uniform (footwear allowance for Merrell and Saucony).
  • Discounts at brands within Wolverine.
  • Health Cash Plan benefit with Medicash (following successfully passing probation).
  • 25 days holiday (pro-rated if working part-time).

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