Clinical Administration Unit Supervisor
4 weeks ago
We are seeking an experienced and enthusiastic leader to join our Clinical Administration Unit as a Supervisor/Team Leader. As a key member of our team, you will be responsible for managing a large team of administration staff, supporting with bookings and coordinating patient pathways from referral to treatment.
Main Duties- Lead a team of administrative staff, overseeing patient pathways to ensure maximum productivity.
- Undertake regular 1:1s and yearly appraisals with staff, encouraging staff development and growth.
- Manage your own workload, dealing with and resolving issues as and when they occur, while maintaining confidentiality and meeting target dates.
- Collaborate with the Assistant General Manager to advocate for change and support in developing the service.
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England, providing a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff and are committed to developing a culture where everyone can reach their full potential.
Person Specification- Previous experience of leading a team in a customer service environment.
- Experience in people management skills, including staff development and growth.
- Understanding of the requirements regarding patient confidentiality.
- Excellent computer skills, including word and excel.
- Ability to organise and prioritise own workload.
- Excellent communication skills, both written and oral.
- Ability to manage staff rotas to match phone and administrative workloads.
- Ability to work using own initiative.
- Ability to organise and prioritise own workload.
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Clinical Administration Unit Supervisor
4 weeks ago
Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full timeJob OverviewWe are seeking an experienced and enthusiastic leader to join our Clinical Administration Unit as a Supervisor/Team Leader. As a key member of our team, you will be responsible for managing a large team of administration staff, supporting with bookings and coordinating patient pathways from referral to treatment.Main DutiesLead a team of...
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Clinical Administration Supervisor
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Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full timeJob OverviewWe are seeking an experienced and enthusiastic leader to join our Clinical Administration Unit as a Supervisor/Team Leader. As a key member of our team, you will be responsible for managing a large team of administrative staff, supporting with bookings and coordinating patient pathways from referral to treatment.Main DutiesLead a team of...
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