Clinical Administration Supervisor

3 weeks ago


Maidstone, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time
Job Overview

We are seeking an experienced and enthusiastic leader to join our Clinical Administration Unit as a Supervisor/Team Leader. As a key member of our team, you will be responsible for managing a large team of administrative staff, supporting with bookings and coordinating patient pathways from referral to treatment.

Main Duties
  • Lead a team of administrative staff, providing guidance and support to ensure maximum productivity.
  • Undertake regular 1:1s and yearly appraisals with staff, promoting staff development and growth.
  • Manage your own workload, dealing with and resolving issues as they arise, while maintaining confidentiality and meeting target dates.
  • Collaborate with the Assistant General Manager to advocate for change and support in developing the service.
About Our Organisation

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England, providing a range of general hospital services and specialist care to around 600,000 people. We have a team of over 8,000 full and part-time staff and are committed to developing a culture where everyone can reach their full potential.

Person Specification
  • Previous experience of leading a team in a customer service environment.
  • Experience in people management skills, including staff development and appraisal.
  • Understanding of patient confidentiality and data protection.
  • Excellent computer skills, including Microsoft Office and ability to learn new systems.
  • Ability to organise and prioritise own workload, managing multiple tasks and deadlines.


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