Ecommerce Business Growth Specialist

6 days ago


Manchester, United Kingdom Alex James Digital Full time
About the Role

We are seeking an Ecommerce Executive to join our team at Alex James Digital. As a key member of our digital commerce team, you will play a critical role in driving the growth and success of our e-commerce business.

Key Responsibilities
  • Customer Experience and Digital Platforms: Grow the e-commerce business by improving the customer experience and maintaining the business's digital platforms.
  • Data Analysis and Insights: Conduct data analysis to generate data-driven market insights and inform business decisions.
  • Business Partnerships: Manage relationships with business partners and identify strategic business partnerships to drive growth.
  • Collaboration and Communication: Coordinate with other teams on the execution of brand, marketing, and e-commerce activities.
  • Disaster Recovery and IT Operations: Implement preventive and corrective measures of disaster recovery plans and operate and maintain existing IT networks based on standard operation procedures.
  • Service Quality and Customer Satisfaction: Manage the service quality and customer satisfaction, ensuring smooth operation in the e-commerce business.
  • Marketplace Management: Comfortable using Amazon and eBay marketplaces.
Requirements
  • Technology Savvy: Must be technology-savvy and able to operate well under pressure.
  • Collaborative and Results-Oriented: Must be collaborative and results-oriented, with excellent communication and problem-solving skills.
  • Business Acumen: Provide specialized knowledge and insights to the development of technology strategy.
What We Offer

An excellent package is on offer for the right candidate.



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