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Ecommerce Business Growth Specialist

2 months ago

Manchester, United Kingdom Alex James Digital Full time

About Alex James Digital

We are a fast-growing digital commerce business looking for an experienced Ecommerce Executive to join our team.

Job Summary

We are seeking a highly skilled Ecommerce Executive to drive business growth, improve customer experience, and maintain our digital platforms. The ideal candidate will have a strong background in data analysis, business partnerships, and technology management.

Key Responsibilities

  • Business Growth
    • Coordinate with cross-functional teams to execute brand, marketing, and e-commerce activities.
    • Develop and execute data-driven market insights to drive business growth.
  • Customer Experience
    • Improve customer satisfaction by managing service quality and implementing preventive measures.
    • Monitor and maintain proper functionality of our website.
  • Business Partnerships
    • Identify and establish strategic business partnerships to drive growth.
    • Implement new business collaboration plans to enhance partnerships.
  • Technology Management
    • Operate and maintain existing IT networks based on standard operation procedures.
    • Monitor and report business outcomes of data-driven insights.
  • Additional Responsibilities
    • Comfortable using Amazon and eBay marketplaces.
    • Promote good service performance and provide specialized knowledge to technology strategy development.

What We Offer

An excellent package is available for the right candidate.