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CRM Manager

2 months ago

Preston, Lancashire, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled CRM Manager to join our Marketing and Events team at CHEC, a leading provider of NHS services in the UK. As a key member of our team, you will be responsible for developing and executing email and SMS communications that enhance engagement and drive loyalty.

Main Responsibilities
  • Develop and implement CRM-led marketing campaigns that drive business growth and customer engagement
  • Manage and optimize email and SMS campaigns to improve open rates, click-through rates, and conversion rates
  • Collaborate with cross-functional teams to ensure seamless execution of marketing campaigns
  • Analyze campaign performance and provide data-driven insights to inform future marketing strategies
  • Stay up-to-date with industry trends and best practices in email and SMS marketing
About CHEC

CHEC is a leading provider of NHS services in the UK, with a strong reputation for delivering high-quality patient care. Our vision is to provide accessible healthcare services across the UK, and we are committed to building strong relationships with our patients and partners.

Requirements
  • Educated to degree level (or comparable)
  • Experience of managing CRM-led marketing campaigns
  • Significant experience of delivering email and SMS campaigns
  • Proficiency with email automation
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills