Head CRM Manager

4 weeks ago


Preston, Lancashire, United Kingdom MERJE Ltd Full time
Call Centre Manager

Preston, Full-time in-office position.

As the Call Centre Manager, you will lead a high-performing team, optimize processes, and leverage technology to enhance customer experience and operational efficiency. This role offers a competitive salary, benefits package, and career growth opportunities in a fast-paced environment.

Key Responsibilities:
  1. Minimum 10 years' experience in call centre management, with 5+ years in senior leadership
  2. Proven track record in scaling call centre operations and managing large teams
  3. Strong analytical skills and ability to make data-driven decisions
  4. Proficiency in call centre software and CRM systems (ideally HubSpot)
  5. Excellent communication, leadership, and interpersonal skills

Apply now to join MERJE Ltd, a leading innovative broking company, and take your career to the next level.


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