Senior Customer Engagement Manager
5 days ago
**Job Summary:**
We are seeking an experienced Customer Account Manager to join our team at VanRath. As a key member of our commercial operations, you will be responsible for managing multiple customer accounts, negotiating commercial and contractual terms, and providing product support.
**Key Responsibilities:
- Manage multiple customer relationships, identifying new sales opportunities and solutions for existing customers.
- Negotiate commercial and contractual terms for new and add-on product lines and ongoing accounts.
- Provide exceptional product support, liaising with other teams to resolve issues in a timely manner.
- Onboard new customers, ensuring a smooth process.
**Requirements:**
- Minimum 2-3 years' experience in a customer-facing, account management role.
- Experience of managing and maximising the profitability of multiple B2B relationships.
- Excellent analytical and data interpretation skills.
- Superb written and verbal communication skills.
**Estimated Salary:** £28,000 - £35,000 (DOE) + up to 15% bonus. Excellent benefits including salary review, performance bonuses, and development opportunities.
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