HMRC Customer Engagement Officer

1 month ago


Belfast, United Kingdom HM Revenue and Customs Full time
Role Overview:
The HMRC is seeking a highly skilled and dedicated individual to join our team as an HMRC Customer Engagement Officer. In this role, you will be responsible for providing exceptional customer service, resolving queries and issues related to tax payments and submissions. Your excellent communication skills and ability to build strong relationships with customers and colleagues will make you an ideal candidate for this role.

Responsibilities:
  • Respond to customer inquiries and resolve issues related to tax payments and submissions.
  • Communicate complex information to customers in a clear and concise manner.
  • Provide guidance and support to customers on tax-related matters.
  • Collaborate with colleagues to ensure seamless service delivery.
  • Maintain accurate records and documentation.

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