Housing Officer
2 days ago
At G2 Recruitment Careers, we are seeking a highly skilled Tenancy Management Officer to join our team. As a key member of our housing services team, you will be responsible for managing a portfolio of properties, ensuring that tenants are adhering to the terms of their tenancy agreements.
Key Responsibilities:- Tenancy Management:
- Manage a portfolio of properties, ensuring timely rent collection and addressing any tenancy breaches.
- Conduct regular inspections of properties and estates to identify issues such as anti-social behaviour, maintenance needs, or tenancy breaches.
- Rent Collection and Arrears Management:
- Monitor rent accounts, ensuring timely collection of rent, and addressing arrears.
- Liaise with tenants to resolve rent-related issues, and signpost them to financial support or debt advice services if necessary.
- Supporting Tenants:
- Act as the first point of contact for tenants, dealing with enquiries, complaints, and issues around repairs, maintenance, and neighbour disputes.
- Assist tenants in sustaining their tenancies, which may include referrals to support services such as welfare benefits advice, health services, or employment and training opportunities.
- Neighbourhood Management:
- Work in partnership with other departments to maintain and improve neighbourhoods.
- Identify issues within estates that may require improvement, from communal repairs to safety and security concerns.
- Legal Actions and Enforcement:
- Take legal action against tenants who breach their tenancy agreements, and work with other departments to enforce court orders.
We are looking for a highly motivated and organized individual with excellent communication skills and a passion for delivering excellent customer service. If you have a strong background in housing management and are looking for a new challenge, please apply today.
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