Billing and Benefits Officer

4 days ago


Basildon, Essex, United Kingdom Advanced Resource Managers Limited Full time

Job Summary:

We are seeking a highly skilled Billing and Benefits Officer to join our team at Advanced Resource Managers Limited. As a key member of our organization, you will be responsible for managing Council Tax billing, Housing Benefit, and Local Council Tax Support assessments.

Key Responsibilities:

  • Administer Council Tax billing and benefits processes, ensuring timely and accurate administration of tax bills and benefits in line with legal guidelines.
  • Ensure compliance with tax/benefits legislation, maintaining up-to-date knowledge of relevant laws and regulations.
  • Update property and taxpayer databases, utilizing strong data management skills to ensure accuracy and efficiency.
  • Validate exemptions, discounts, and benefits claims, making informed decisions to ensure fairness and compliance.
  • Liaise with internal teams and handle customer queries, providing exceptional customer service and support.

Requirements:

  • Experience in benefits administration, with a strong understanding of Council Tax and Housing Benefits laws.
  • Strong communication and data management skills, with the ability to work accurately and efficiently in a fast-paced environment.

What We Offer:

As a Billing and Benefits Officer at Advanced Resource Managers Limited, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional results and exceeding client expectations.



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