Billing and Benefits Officer

7 days ago


Basildon, Essex, United Kingdom Advanced Resource Managers Limited Full time

Job Summary:

We are seeking a highly skilled Billing and Benefits Officer to join our team at Advanced Resource Managers Limited. As a key member of our organization, you will be responsible for managing Council Tax billing, Housing Benefit, and Local Council Tax Support assessments.

Key Responsibilities:

  • Administer Council Tax billing and benefits processes to ensure timely and accurate administration of tax bills and benefits in line with legal guidelines.
  • Ensure compliance with tax/benefits legislation to maintain the highest standards of governance and regulatory adherence.
  • Update property and taxpayer databases to ensure accurate and up-to-date information.
  • Validate exemptions, discounts, and benefits claims to ensure fairness and equity in the administration of tax benefits.
  • Liaise with internal teams and handle customer queries to provide exceptional customer service and support.

Requirements:

  • Experience in benefits administration with a proven track record of success.
  • Knowledge of Council Tax and Housing Benefits laws to ensure compliance and regulatory adherence.
  • Strong communication and data management skills to effectively manage multiple stakeholders and databases.


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