Freight Forwarding Operations Manager

3 weeks ago


Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time
Job Overview

We are partnering with a leading Freight Forwarding organisation to find a highly skilled General Manager to lead their Essex branch.

The successful candidate will be responsible for overseeing the import and export operations, ensuring accuracy and timely completion of legal, financial, and invoicing tasks.

Key Responsibilities:

  • Reporting directly to the Group Chairman, the General Manager will be responsible for managing the branch, sales, and development of the business.
  • Oversee import and export operations, ensuring accuracy and timely completion of legal, financial, and invoicing tasks.
  • Create, maintain, and enforce SOPs for the department, ensuring compliance with industry standards.
  • Communicate and report internal leads to sales and customer service teams.
  • Manage staff and oversee day-to-day operations.
  • Responsible for assisting the company growth and expanding commercial activities.
  • Oversee sales activities.
  • Provide training, supervision, and maintain staff records.
  • Build and maintain strong customer relationships.
  • Oversee the general day-to-day running of the Essex branch.

Requirements:

  • International freight forwarding experience.
  • Experience working within a sales and development position.
  • Excellent negotiation skills working with Shipping Lines and Roadfreight organisations.
  • Excellent leadership skills.
  • Proven experience in leading and managing teams.
  • Excellent understanding of import/export operations.
  • Exceptional communication skills.


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